No dedicated system
Customer and operational work had no single system built for it.
HomeFix CRM: Custom Business CRM
Custom Business CRM
We built a custom CRM for HomeFix that brings customer records and day-to-day operational workflows into one dedicated system.
The Challenge
What stood in the way.
HomeFix had customer and operational workflows that needed a proper home. Without a dedicated system, that work is spread across tools and people, which makes it harder to see the state of a customer or a job at a glance.
Customer and operations in one place
The business needed customer records and internal workflows handled together, not in separate tools.
A fit for their own processes
The workflows were specific to the business, so an off-the-shelf setup was not the goal.
Our Solution
How we answered it.
We developed a custom CRM platform for HomeFix, with a React front end and a Symfony back end. The system is built around their customer and business-process workflows.
- ProblemThe business needed one system for both customer and operational workflows.Our answerWe built a single custom CRM so customer records and business processes live in the same place.
- ProblemGeneric tools did not match how the business works.Our answerWe developed the CRM as a custom platform shaped around their own workflows.
- ProblemThe system had to be a dedicated, maintainable application.Our answerWe used React for the interface and Symfony for the back end, giving the CRM a clear separation between front end and server.
How It Works
The parts that made the difference.
Custom CRM platform
A CRM designed for HomeFix rather than a configured off-the-shelf product.
Customer management
Customer records are held and managed in one central system.
Operational workflows
Business processes run through the same platform as customer data.
Results
What changed for the client.
HomeFix now runs its customer and business-process management from one dedicated platform.
- Centralised customer and business-process management
- A CRM built around the business rather than adapted to it
Technology
What it was built with.
Part of our custom software work.
- React
- Symfony
More Work Like This
Related projects.
Let’s Talk
The next big thing starts with a conversation.
An idea, a challenge, a “what if”. Tell us what you have in mind, and we’ll figure out the next step together.
What happens next
- Share your ideaSend the form or book a call, whichever suits you.
- Discovery callWe talk through your goals, timeline and scope.
- A clear proposalA fixed price or monthly rate before any work begins.
- info@technomous.com
- Phone
- +92 333 0440459
- Chat on WhatsApp